Privacy Policy
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Effective Date: 11/30/2013
Tonal Painting ("we," "our," or "us") is committed to protecting the privacy of our clients and business partners. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable privacy laws in Massachusetts, New Hampshire, Rhode Island, and Connecticut.
1. Information We Collect
We collect and store the following types of personal information when you engage with our services:
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Contact Information: Name, email address, phone number, and mailing address.
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Service-Related Information: Notes on requested or potential future services.
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Payment Information: While we do not directly process payments, transactions may be facilitated via bank transfers, mailed checks, or QuickBooks Online. QuickBooks may collect and process financial information in accordance with their own privacy policy.
2. How We Collect Information
We collect personal information through the following means:
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In-person interactions
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Sales personnel communications
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Phone calls and emails
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Website contact forms
3. How We Use Your Information
We use the collected information for the following purposes:
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To provide and manage our painting and facility services
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To communicate with clients regarding ongoing and future projects
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To maintain business records and facilitate future service needs
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To comply with legal and regulatory requirements
4. Data Sharing Policy
We do not sell, rent, or share personal or corporate data with marketers, contractors, service providers, or third-party integrations. However, QuickBooks Online may process payment transactions, and their privacy policy governs how they handle such financial data.
5. Data Retention
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Non-financial information (such as contact details and service history) is retained for future business opportunities.
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Financial information is not stored by us. Any payment processing is handled externally by banks or QuickBooks Online.
6. Data Protection Measures
We implement appropriate security measures to protect personal information, including:
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Secure databases with restricted access to authorized personnel only
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Internal policies to prevent unauthorized use or disclosure of data
7. Your Rights and Choices
Clients have the right to:
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Request the deletion of their personal data from our records by contacting us directly.
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Opt out of future communications by notifying us via email or phone.
8. Compliance With State Laws
Tonal Painting complies with privacy regulations in Massachusetts, New Hampshire, Rhode Island, and Connecticut regarding the collection, storage, and protection of customer data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
10. Contact Us
For any questions or requests regarding your personal information, please contact:
Tonal Painting
Email: r_ricci@tonalpainting.com
Phone: 617-653-6384
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